Allianz Ticket Protector

Protect Your Purchase

Allianz Ticket Protector can give you cash back for up to 100% of your ticket costs if you can’t go due to a covered illness, injury, traffic accident, and more—providing even more protection on top of our 100% Guarantee.

If you have additional questions or want to file a claim over the phone, please call Allianz Global Assistance at 1-866-456-3108.

Covered Reasons

Allianz Ticket Protector can prepare you for unexpected emergencies that prevent you from attending an event, like:

You or an event companion becomes ill or injured
A family member who is not attending the event becomes ill or injured
Your, an event companion’s, or family member’s death
You need to attend the birth of a family member’s child
You or an event companion has a traffic accident or mechanical breakdown within 24 hours prior to the event
A government declared weather emergency occurs within 24 hours of the event and the venue does not cancel the event
You are required to be present for an unforeseeable urgent home repair

Claims are evaluated according to facts of the claim and the terms, conditions, and exclusions of the insuring agreement. Benefits, limits, and exclusions vary by plan and state of residence. Please review your Certificate of Insurance/Policy for more details.

Enhance Your Experience

Allianz Ticket Protector includes the Viewer Advantage—a 24/7/365 assistance service that can help you find event parking information, book a hotel, arrange transportation, and more.

Free Look

If you’re not completely satisfied, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven’t started your event or initiated a claim. Premiums are non-refundable after this period.

Why Allianz Ticket Protector

Allianz Ticket Protector is provided by Allianz Global Assistance—the gold standard in the specialty insurance and assistance industry. Every year, over 55 million people choose them to protect their ticket purchases, travel plans, and registration fees. With a 95% customer satisfaction rating and an award-winning assistance team, they are always available to help.

“Great service, easy to understand, very helpful, good protection and also fast refund returns. “ -TicketNetwork customer, New Jersey, Jan. 2022

Terms, conditions, and exclusions apply, including for pre-existing conditions. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., A+ (Superior) is the 2nd highest standard of A.M. Best’s 13 Financial Strenght Ratings, under Jefferson Form No. 105 series. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. AGA Service Company (AGA) is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. AGA Service Company dba Allianz Global Assistance (AGA) compensates their suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Non-Insurance benefits / products are provided and serviced by AGA Service Company. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 888-799-2832 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

Allianz Ticket Protector